Customer Stories

HomeServe is here to help.

See how our service made a difference for these homeowners.

30-Foot Sewer Line Repair Leaves Customer with Zero Out of Pocket Costs
Exterior Sewer/Septic Line 30-Foot Sewer Line Repair Leaves Customer with Zero Out of Pocket Costs

“The few dollars I spend each month on these repair plans is beyond worth it to me, especially after this experience,” said Hannah. ...

North Carolina
Sewer Line Snag Repair Saves Virginia Woman $6,000
Exterior Sewer/Septic Line Sewer Line Snag Repair Saves Virginia Woman $6,000

“Everyone from the agents to the contractor was fantastic, and I’ll be keeping my repair plans because you never know what can happe...

Virginia
HomeServe Assists with Hot Water Heater Replacement for Xcel Energy Customer
Water Heater HomeServe Assists with Hot Water Heater Replacement for Xcel Energy Customer

“Ever since the replacement was completed, the water in my home has been hotter than ever,” said Tracy. “What more can you ask for?”...

Minnesota
Loses heat
HVAC HomeServe and Xcel Combat Heat Wave with $2,500 HVAC Repair

“It was so glorious and freezing cold in my house after they repaired the motor - I couldn't believe what a fabulous job he did,” sa...

Minnesota
Expensive and Complex Sewer Line Project Made Simple for Wichita Woman
Exterior Sewer/Septic Line Expensive and Complex Sewer Line Project Made Simple for Wichita Woman

“(HomeServe) is very easy to work with. I used to be a realtor and I’ve dealt with a lot of home warranty companies, some for things...

Kansas
Polybutylene Water Line Swiss cheese or a sieve? Either way, $$$ of water lost
Exterior Water Line Polybutylene Water Line : Swiss cheese or a sieve? Either way, $$$ of water lost

“I got (the notice) in the mail. I thought, ‘this is really interesting.’ I have the sewer plan, too. I just thought (the plan) was ...

California
Ominous Sewer Gurgle Interrupts Football Watch Party
Exterior Sewer/Septic Line Ominous Sewer Gurgle Interrupts Football Watch Party

“The person I spoke to was very helpful. And, by the time I hung up the phone, I had an email saying that my claim was being process...

New York
Electrical Hazard
Exterior Electric & HomeServe Cares Foundation Speeding Truck Takes Out Electric Service Line

“We knew the name HomeServe, because we knew they offered coverage which had been introduced by the power company, but we didn’t hav...

West Virginia
Monster Water Line Repair Saves Five Figures
Water Line Monster Water Line Repair Saves Five Figures

“The savings on this job came out to a lot of money – and obviously, we’re really happy for that,” said Bill. “Overall, my experienc...

Ohio
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