Exterior Water Service Line Coverage
$7.95/mo
$23.85/qtr
$95.40/yr
It was an odd dripping noise that led John S. of King of Prussia to investigate.
“I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.”
His son had just showered, but the noise wasn’t coming from the bathroom, but the basement – and there shouldn’t be any water running in the basement.
“I had been down there 15 minutes before, and there wasn’t anything wrong,” he said. “The next thing you know, I heard water running.”
The average usable lifespan of a water heater is 10 years, and the average cost to replace one is $1,200 – and when one begins leaking from the tank, like John’s was, it had to be replaced. For most people, this would not only mean an unanticipated expense, but the inconvenience of finding an available contractor and scheduling an appointment.
And, of course, replacing a water heater meant that there is no hot water in the home, until it is replaced – no hot water for showers or washing clothes and dishes, unless it is heated, potful by potful, on the stove.
So, for most people, replacing a water heater would be a major annoyance, but John had HomeServe emergency home repair plans that protected both his sewer line and his water heater.
“I had had the sewer line policy for about five years, I had gotten an email about it,” he said. “I was happy with it, and I signed up for the water heater policy on a whim. I didn’t know if I would need it, but I thought, ‘hmm, this is not a bad one to cover.’”
“I had had the sewer line policy for about five years, I had gotten an email about it,” he said. “I was happy with it, and I signed up for the water heater policy on a whim. I didn’t know if I would need it, but I thought, ‘hmm, this is not a bad one to cover.’”
That whim saved John an actual cost of $1,450 when McClain Brothers Plumbing, a HomeServe network contractor, replaced his 40-gallon water heater. HomeServe has a nationwide network of local, licensed and insured electricians and plumbers available and takes the hassle out of locating a contractor by doing it for you.
“(McClain Brothers) called to schedule, so that was great,” John said, adding that the communication with the HomeServe operations center in Chattanooga, Tennessee was, “great, everything was good.”
“Everything went smooth from the initial phone call to the contractor,” he said.
Published Mar 23, 2023